privacy policy
Effective Date: 01.02.2026
Business Name: Opal Food Concepts LLC
Brand name: Marugame Udon
Website: www.marugame.ae
Contact Email: info@marugame.ae
Phone: +971 4 251 1375
- Introduction
Welcome to Marugame Udon. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, website, or use our services including online orders, reservations, and promotions.
By using our services, you agree to the practices described in this policy.
- Information We Collect
We may collect the following types of information:
- a) Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Payment details (processed securely via payment providers)
- Reservation details
- b) Automatically Collected Information
When you visit our website:
- IP address
- Browser type
- Device information
- Cookies and usage data
- c) Optional Information
- Feedback and reviews
- Survey responses
- Marketing preferences
- How We Use Your Information
We use your information to:
- Process orders and payments
- Manage reservations
- Deliver food or services
- Communicate order updates
- Respond to inquiries or complaints
- Send promotions or offers (with your consent)
- Improve our website and services
- Comply with legal obligations
- Cookies and Tracking Technologies
Our website may use cookies to:
- Remember your preferences
- Improve website performance
- Analyze traffic and usage
You may disable cookies through your browser settings, but some features may not function properly.
- Sharing Your Information
We do not sell your personal information.
We may share information with:
- Payment processors
- Delivery partners
- Reservation platforms
- Marketing or email service providers
- Legal authorities if required by law
These partners are required to keep your information secure.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission is 100% secure.
- Data Retention
We keep your information only as long as necessary to:
- Provide services
- Meet legal and accounting requirements
- Resolve disputes
- Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Opt out of marketing emails
- Withdraw consent
To exercise these rights, contact us at [email].
- Third-Party Links
Our website may contain links to third-party platforms (delivery apps, payment gateways, social media). We are not responsible for their privacy practices.
- Children’s Privacy
Our services are not intended for children under 13 (or local legal age). We do not knowingly collect children’s personal information.
- Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
- Contact Us
If you have questions about this Privacy Policy, contact:
Opal Food concepts LLC
604A E block
Al shola building
Port saeed, Deira Dubai
Phone: +971 4 251 1375
Contact Email: info@marugame.ae